More than a patch
Common repairs need the right support behind them.
Wood fences commonly need attention where boards, rails, and posts meet. Replacing a loose picket alone can be enough in some cases, but not when the rail behind it has softened or the post has moved. The repair should stabilize the section so it can handle normal weather and use again.
Chain-link fences can develop issues at gates, fittings, posts, fabric tension, or a section pushed out of line. Aluminum fences can also need focused work around a damaged panel, gate, or post. The material changes the repair details, but the same principle applies: understand the part that failed and how it connects to the rest of the fence.
When you call, a few photos and a plain description of the issue can help get the conversation started. Mention whether the damage is isolated, whether the gate is still usable, and whether the section has changed recently. You do not need to have the answer, only a clear view of what you are seeing.